Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #11331975
Complaint Overview
Complaint ID: 11331975
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: North Carolina
ZIP Code: 27587
Date Received: 2024-12-30T12:00:00-05:00
Date Sent to Company: 2024-12-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been notified of a potential violation of my privacy rights under the Fair Credit Reporting Act ( FCRA ), codified at 15 USC 1681, due to a data breach that resulted in the unauthorized disclosure of my personal information. I am requesting your immediate attention and assistance in addressing this matter. On XXXX and XXXX of this year 2024, I became aware that my personal information, including information, such as Social Security number, credit card information, or other sensitive data, was exposed during a data breach involving XXXX, XXXX and Equifax Credit Bureau. I believe this breach has compromised my right to privacy as protected by the FCRA, which mandates that consumer information be handled securely and only for permissible purposes. Since discovering this breach, I have experienced significant distress and inconvenience, and I am concerned about the potential for further misuse of my information. Under the FCRA, I understand that I have the right to : 1. Be notified of any unauthorized access or disclosure of my personal information. 2. Dispute inaccurate or incomplete information contained in my credit reports. 3. Take action against entities that fail to uphold their legal responsibilities under the Act. I respectfully request the following actions : 1. Investigate the circumstances surrounding the data breach and the exposure of my personal information. 2. Provide me with detailed information about how my data was compromised and the measures being taken to prevent future breaches. 3. Assist me in addressing any inaccuracies in my credit report that may have resulted from the unauthorized use of my information. 4. Hold accountable any entities responsible for negligence or failure to comply with the provisions of the FCRA. I have enclosed copies of relevant documents, such as notifications of the breach, credit reports, or correspondence with the company involved to support my claim. Please let me know if additional documentation is required.
Frequently Asked Questions
What is Complaint #11331975 about?
Complaint #11331975 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-12-30T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.