Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11311797
Complaint Overview
Complaint ID: 11311797
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Maryland
ZIP Code: 21225
Date Received: 2024-12-28T12:00:00-05:00
Date Sent to Company: 2024-12-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has repeatedly informed your agency that they are resolving the issue, and claims to submit information to me but I have been unable to see anything pertaining any of my complaints they are basically feeding lies to clear themselves from me reporting to you guys. They also have hard inquiries on my account that were not authorized by me even after verification of identity theft Experian still intentionally violated Not to mention on XX/XX/year> the randomly lower my score for an account balance that I have not had for over 30 days see attached documents
Frequently Asked Questions
What is Complaint #11311797 about?
Complaint #11311797 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-28T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.