Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #11308902
Complaint Overview
Complaint ID: 11308902
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Florida
ZIP Code: 32724
Date Received: 2024-12-27T12:00:00-05:00
Date Sent to Company: 2024-12-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid money to XXXX XXXX to someone named XXXX XXXX and through XXXX XXXX same name and the company was called XXXX XXXX XXXX, they then said I was denied the loan and would return the XXXX amounts of XXXX and XXXX within 25 days this was provided via phone and now their phones are down and website is no longer there so they scammed me. I didn't receive the product of XXXX for the collateral asked of me and my bank Capital One is refusing to get my money back.
Frequently Asked Questions
What is Complaint #11308902 about?
Complaint #11308902 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-12-27T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.