Credit card -- Getting a credit card -- Complaint #11276557

Complaint Overview

Complaint ID: 11276557

Company: Equifax, INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Nevada

ZIP Code: 89052

Date Received: 2024-12-23T12:00:00-05:00

Date Sent to Company: 2024-12-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I WENT TO THE BRANCH 2 TIMES AND INFORM THEM THAT THIS ISN'T MY ACCOUNT. THEY SAID YES YOU DON'T OWN THIS ACCOUNT. I ASKED FOR REMOVAL THEY TOLD ME TO DISPUTE WITH CREDIT BUREAUS. I DID IT AND XXXX AND XXXX DELETE THIS ACCOUNT ASAP. BUT FOR SOME REASON THIS XXXX EQUIFAX STILL KEEP IT WHY? I HAVE FILLED ALSO POLICE REPORT AND SEND IT TO THEM BY PRIORITY MAIL. TRACKING NUMBER IS : XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX. THEY RECEIVE IT BUT THEY DON'T CARE OF ANYTHING THEY STILL VERIFY THIS ACCOUNT AS MINE. MEN DELETE THIS ACCOUNT DELETE ASAP POLICE REPORT WILL BE ATACHED

Frequently Asked Questions

What is Complaint #11276557 about?

Complaint #11276557 was filed against Equifax, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-12-23T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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