Debt collection -- Attempts to collect debt not owed -- Complaint #11276045

Complaint Overview

Complaint ID: 11276045

Company: Cl Holdings LLC

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Oregon

ZIP Code: 97330

Date Received: 2024-12-24T12:00:00-05:00

Date Sent to Company: 2024-12-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

In approximately the mid to end of XXXX I switched from XXXX to my current company and returned the XXXX XXXX to XXXX. I spoke to them on the phone a few months after as they called and said I owed approximately {$1100.00} but I asked them to look in their system and verify they had received the phone back in which they did. So the male representative on the phone said he removed the owed amount as the phone was also marked in excellent/pristine condition and nothing else was needed. I do NOT owe this. Ask them to GPS locate the phone as it is not in my possession and hasnt been for YEARS! It should show everything from that phone was transferred to another XXXX, all my personal info wiped from it, resett to factory settings, turned off, and sent back to their facility where it has been ever since unless they resold it which highly likely is the case.

Frequently Asked Questions

What is Complaint #11276045 about?

Complaint #11276045 was filed against Cl Holdings LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-12-24T12:00:00-05:00.

How did Cl Holdings LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Cl Holdings LLC?

Yes, visit the Cl Holdings LLC company profile at readthecomplaint.com/company/cl-holdings-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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