Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #11275461
Complaint Overview
Complaint ID: 11275461
Company: Ccf Intermediate Holdings LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Personal line of credit
Issue: Charged fees or interest you didn't expect
State: Mississippi
ZIP Code: 38671
Date Received: 2024-12-24T12:00:00-05:00
Date Sent to Company: 2024-12-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The way the customary fee is calculated it's not a fee it's hidden interest ontop of the 24 % that I agreed too. The interest custermary fee looks to be in the naborhood of 300 % to 350 % Now I have had this for a while paid it of a couple times but jut over the last month really looked at my bill and seen this fee if I would have been told I was going to be paying a 300 % interest fee I would have not gotten it. I knew of the 24 % intrest. And what got me looking is I made a {$2000.00} payment and it didn't seem to make and real impacted to what I owed. And then the bill came in and I looked and didn't see any thing so I called and the people could answer anything about who the bill was figured or what the way the figured. So a few weeks later I got another bill I looked at it. And so happen to see something on the back it was fees and interest. 24 % interest and then thus fee that was in the naborhiid of 320 % which fluctuates from month to month like interest. I did agree to the 24 % but never to the 300 % interest fee
Frequently Asked Questions
What is Complaint #11275461 about?
Complaint #11275461 was filed against Ccf Intermediate Holdings LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2024-12-24T12:00:00-05:00.
How did Ccf Intermediate Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Ccf Intermediate Holdings LLC?
Yes, visit the Ccf Intermediate Holdings LLC company profile at readthecomplaint.com/company/ccf-intermediate-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.