Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11274340
Complaint Overview
Complaint ID: 11274340
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: California
ZIP Code: 93065
Date Received: 2024-12-24T12:00:00-05:00
Date Sent to Company: 2024-12-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian is reporting XXXX XXXX on my credit report, but this account and balance do not belong to me. I have disputed this multiple times with Experian, yet they continue to violate the rules and regulations regarding the handling of fraudulent accounts and identity theft. Once again, I am attaching the removal letter from XXXX XXXX to request the removal of this account from my report. This situation is fraudulent, and Experian has not complied with the required time frame to investigate and correct this urgent matter. This needs to be addressed immediately.
Frequently Asked Questions
What is Complaint #11274340 about?
Complaint #11274340 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-24T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.