Vehicle loan or lease -- Repossession -- Complaint #11274041
Complaint Overview
Complaint ID: 11274041
Company: Hyundai Capital America
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: North Carolina
ZIP Code: 28214
Date Received: 2024-12-24T12:00:00-05:00
Date Sent to Company: 2024-12-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was XXXX and Kia was working with me on my payment arrangements. Kia repo the vehicle XX/XX/year>. They told me in order to get the car back I will have to pay the car off Im full. I explained I didnt have {$21000.00} and never got the car back. Kia sold the car XX/XX/year> and been reporting negative payments on my credit report since XX/XX/year> until now with a status of a write off. I called and ask for the 1099C and the representative stated they that it likely that Kia will not issue a 1099C form.
Frequently Asked Questions
What is Complaint #11274041 about?
Complaint #11274041 was filed against Hyundai Capital America regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2024-12-24T12:00:00-05:00.
How did Hyundai Capital America respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Hyundai Capital America?
Yes, visit the Hyundai Capital America company profile at readthecomplaint.com/company/hyundai-capital-america to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.