Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11263862
Complaint Overview
Complaint ID: 11263862
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Massachusetts
ZIP Code: 01702
Date Received: 2024-12-25T12:00:00-05:00
Date Sent to Company: 2024-12-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Consumer Financial Protection Bureau Team, I hope this email finds you well, and I want to begin by expressing my appreciation for the invaluable work your organization does in protecting consumers like me. Its reassuring to know that there is a dedicated team ensuring fairness and accuracy in the financial industry. I am reaching out regarding an issue I have encountered with my TransUnion credit report. I recently discovered that my date of birth is inaccurately listed as XXXX, making me appear XXXX XXXX XXXX, when in fact, I was born in XXXX and am currently XXXX XXXX XXXX. While I understand that TransUnion handles large amounts of data and occasional errors can occur, I have been unsuccessful in my attempts to resolve this issue directly with them. Despite providing documentation that verifies my correct date of birth, they informed me that they are unable to make the necessary correction. This error, though it may seem minor, has the potential to create significant challenges for me, including difficulties with identity verification, financial applications, and maintaining an accurate credit profile. I value the integrity of my credit report and wish to address this matter promptly. I kindly request your assistance in facilitating a resolution with TransUnion. I have attached copies of my government-issued ID and other supporting documents to verify my correct date of birth for your review. I deeply respect the role TransUnion plays in providing reliable credit information, and my intention is simply to work collaboratively to correct this discrepancy. I am confident that, with your guidance, this issue can be resolved efficiently. Thank you again for the vital work you do to advocate for consumers. I look forward to hearing from you and am happy to provide any additional information if needed. Warm regards, XXXX XXXX [ XXXX ] XXXX XXXX
Frequently Asked Questions
What is Complaint #11263862 about?
Complaint #11263862 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-12-25T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.