Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11263827
Complaint Overview
Complaint ID: 11263827
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: New York
ZIP Code: 146XX
Date Received: 2024-12-25T12:00:00-05:00
Date Sent to Company: 2024-12-25T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom ever this may concern, XXXX XXXX XXXX XXXX XXXX XXXX. My wallet was taken and also my XXXX XXXX handbag worth XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The maxed out all of my credit cards and also stole all of my credentials and began signing up for accounts damaging my credit score costing me around XXXX $ in credit repairs just too, stop from being homeless due too negligence on my credit report. This has been the worst time of my life, a complete nightmare for my XXXX XXXX daughter too have too look at me and see my face and body this way. The company has not done anything and they have not processed me any sort of refund. Ive been treated unfair and feel as if Ive been discriminated against. I would really like the XXXX XXXX XXXX XXXX owes me. Theres so many dates and documents that I will attache them below. Im just lost for words because how can they let someone do this too me then try too hold me accountable I really hope someone hear my cry for help this has been so rough being a victim of identity theft and nothing being done about it as well as someone stealing my credit card and maxing them out. I would really like some sort of compensation and the cfpb too investigate the accounts that XXXX XXXX XXXX has in its data base of mine. I would also like too ask that the cfpb ask for any documents that Ive sent XXXX XXXX XXXX. This has been the worst situation Ive ever been in, in my life. Leaving me and my daughter almost homeless from this situation. I really hope someone can investigate this and reach back out too me as soon as possible thank you so much I appreciate all of your help.
Frequently Asked Questions
What is Complaint #11263827 about?
Complaint #11263827 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.