Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #11248323
Complaint Overview
Complaint ID: 11248323
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Illinois
ZIP Code: 60085
Date Received: 2024-12-21T12:00:00-05:00
Date Sent to Company: 2024-12-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> my debit card was charged for the amount {$97.00} from a merchant i did not recognize or gave authorization. My bank sent me a text asking if i made that transaction i replied no. They said no funds would be taken from my account. The funds were still tooken. i reached out to bank & filed a dispute & it was denied twice even after i provided evidence of that i did not authorize the transaction.
Frequently Asked Questions
What is Complaint #11248323 about?
Complaint #11248323 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-12-21T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.