Credit reporting or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #11244921

Complaint Overview

Complaint ID: 11244921

Company: Paypal Holdings, INC

Product: Credit reporting or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Identity theft protection or other monitoring services

Sub-Issue: Didn't receive services that were advertised

State: Minnesota

ZIP Code: 55379

Date Received: 2024-12-21T12:00:00-05:00

Date Sent to Company: 2024-12-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

There was a data breach with the major credit reporting companies, and now I am getting all these notices of people using my account on different platforms. I need everything took an off of my credit report due to this issue.

Frequently Asked Questions

What is Complaint #11244921 about?

Complaint #11244921 was filed against Paypal Holdings, INC regarding Credit reporting or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2024-12-21T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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