Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11209679

Complaint Overview

Complaint ID: 11209679

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: New York

ZIP Code: 10457

Date Received: 2024-12-18T12:00:00-05:00

Date Sent to Company: 2024-12-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I TOOK THE LOAN FROM THE CREDIT UNION IN XXXX OVER 9YRS AGO AND THEY AUTOMATIC ADD REPAYMENT INSURANCE ON IT SO WHEN I STARTED PAYING THE LOAN I FELL SICK AND CAN NOT GOING TO WORK SO MY INCOME STOPS AND I CONTACT THEM ABOUT THE SITUATION AND I WANT THE INSURANCE TO CONTINUE THE PAYMENT AND THE COMPANY SAID THE INSURANCE CAN NOT PAY AND I TOLD THEM THE PURPOSE OF THIS INSURANCE IS WHEN THINGS LIKE THESE HAPPENING THEN IT TOOK OVER AND THEY SAID NO SO I CALLED THE INSURANCE COMPANY ABOUT IT AND THEY MADE THREE WAYS CALL BETWEEN ME AND CREDIT UNION AND THE INSURANCE COMPANY SAID I AM RIGHT SO THE CREDIT UNION SHOULD LEAVE ME ALONE AND CONTINUE WHERE I STOP AND WE ALL AGREE SO 3DAYS LATER THE CREDIT UNION CALL ME AND SAID THEY ARE GOING TO REFUND ALL THE PAYMENT I MADE FOR THE INSURANCE COVERAGE AND REPORT ME TO THE CREDIT BERAU WHICH THEY DID AND I TRY TO DISPUTE IT AND IT ALWAYS COME BACK AND IS STILL SITTING ON MY PROFILE FOR ALL THE CREDIT REPORT AGENCY LIKE XXXX XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #11209679 about?

Complaint #11209679 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-12-18T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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