Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11204098
Complaint Overview
Complaint ID: 11204098
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: California
ZIP Code: 90045
Date Received: 2024-12-17T12:00:00-05:00
Date Sent to Company: 2024-12-17T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
From the report provided, there may be potential Fair Credit Reporting Act ( FCRA ) violations to consider based on the following observations : 1. Reporting a Closed Account as Derogatory After Charge-Off The account shows it was closed on XX/XX/XXXX but is still listed as Derogatory with a balance of {$1100.00}. If the debt has been sold to a collection agency or otherwise resolved, the original creditor ( XXXX XXXXXXXX XXXX ) must not report an inaccurate balance. Under Section 623 of the FCRA, creditors must provide accurate and updated information. If the account was charged off, the creditor can not inaccurately report ongoing balances or statuses. 2. Date Last Reported : XX/XX/XXXX The date Last Reported is in the future ( XX/XX/XXXX ), which is impossible and inherently inaccurate. Under Section 607 ( b ), credit reporting agencies must follow procedures to ensure the maximum possible accuracy of information. A future reporting date is incorrect and should be corrected immediately. 3. Amount Past Due and Collection Charge-Off The Collection Chargeoff status and a past due amount of {$1100.00} may imply duplicate reporting. If the balance has already been charged off, the original creditor should not continue reporting the account as past due. This could violate Section 605 ( a ), which prohibits inaccurate reporting that misrepresents the current status of the debt. 4. Obligation to Verify Consumer Disputes If you dispute this information ( e.g., balance, charge-off status, or reporting date ), the furnisher ( XXXX XXXX XXXX XXXX and credit bureaus must investigate and verify the accuracy within 30 days under Section 611. If the errors persist after dispute, it may represent a clear FCRA violation. Key FCRA Rights Being Potentially Violated : 1. Accuracy of Reporting ( Section 607 ( b ) ). 2. Obligation to Update and Correct Information ( Section 623 ). 3. Dispute Investigation Rights ( Section 611 ). Based on this additional report, here are potential Fair Credit Reporting Act ( FCRA ) violations : 1. Charged-Off Account with a Balance The report lists the status as Collection Chargeoff with a past due balance of {$1100.00}. Under the FCRA Section 623, when a debt is charged off, the creditor must ensure accurate reporting. A charge-off means the creditor has written off the debt for accounting purposes. While balances can still exist for collection, the past due amount can not remain on a charged-off account if ownership has been transferred to another entity ( e.g., a collection agency ). Potential Violation : If the creditor no longer owns the debt but still reports the past due balance, this is inaccurate and misleading. 2. Monthly Payment of {$0.00} Yet Amount Past Due The report shows a monthly payment of {$0.00}, yet it states an Amount Past Due of {$1100.00}. Under Section 607 ( b ), credit reporting agencies must ensure that reported data is not contradictory or misleading. A $ 0 monthly payment suggests no ongoing obligation, so the report may incorrectly reflect past due status. 3. Disputed Information Status The remarks state Account information disputed by consumer, meets FCRA requirements. This note implies the account was disputed, but it does not confirm whether the creditor validated the debt accurately. Under Section 611, if a consumer disputes an account, the furnisher ( creditor ) must : 1. Investigate the dispute within 30 days. 2. Correct or delete inaccurate, incomplete, or unverifiable information. Potential Violation : If the information remains inaccurate after a dispute, this would violate your rights under the FCRA. 4. Accuracy of the Balance The balance reported ( {$1100.00} ) and the highest balance ( {$1100.00} ) are nearly identical. If payments or adjustments have been made, this may indicate the creditor is not updating the balance. Under Section 623 ( a ) ( 2 ), furnishers must report updated and correct balances. 5. Misrepresentation of Charged-Off Status ( Section 623 ). 6. Contradictory Reporting ( Monthly Payment {$0.00} vs. Past Due Amount ). 7. Failure to Validate Correct Disputed Information ( Section 611 ). 8. Failure to Update Accurate Balances ( Section 623 ). My consumer rights are being violated as weve been down this road before. Should this not be handled accordingly, I will have no other choice but to take legal action.
Frequently Asked Questions
What is Complaint #11204098 about?
Complaint #11204098 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-12-17T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.