Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #11194843
Complaint Overview
Complaint ID: 11194843
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Michigan
ZIP Code: 48322
Date Received: 2024-12-17T12:00:00-05:00
Date Sent to Company: 2024-12-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I requested credit scores on XX/XX/year> and before that date. I just requested them again today XX/XX/year> and the site continues to state that the reason that they can not provide my credit scores is because XXXX does not have a score. I went directly to XXXX and the XXXX and both provided me with credit scores. I have attached them below. It is my understanding that all 3 credit reports should be reporting the same information. If the same information is reported then Experian should be able to generate a credit score. My credit score is being suppressed purposely.
Frequently Asked Questions
What is Complaint #11194843 about?
Complaint #11194843 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-12-17T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.