Credit reporting or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #11180057
Complaint Overview
Complaint ID: 11180057
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: Ohio
ZIP Code: 435XX
Date Received: 2024-12-16T12:00:00-05:00
Date Sent to Company: 2024-12-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Fraud credit card opened in my name with XXXX. Account was opened XX/XX/XXXXXXXX and was closed XX/XX/XXXXXXXX with a overdue balance of {$2800.00}. XXXX, XXXX, XXXX, XXXX of XXXX where paid and then never paid again. I have called Experian and they advised i call the XXXX overstock phone number and i filled a fraud dispute with them and they told me 60-90 days for a investigation.
Frequently Asked Questions
What is Complaint #11180057 about?
Complaint #11180057 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2024-12-16T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.