Checking or savings account -- Managing an account -- Complaint #11163939
Complaint Overview
Complaint ID: 11163939
Company: Finco Services INC DBA Current
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Maryland
ZIP Code: 20910
Date Received: 2024-12-15T12:00:00-05:00
Date Sent to Company: 2024-12-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was XXXX in XXXX, Florida during this time someone had my check card and was using it across the state in XXXX Florida making multiple transactions at the same store at XXXX in various other very high-end items that were completely outside of my normal spending habits. I obtained a burglary report from the XXXX XXXX sheriff department and I was never reimbursed for all of the unauthorized transactions that happened while I was hospitalized in XXXX, Florida. I was on camera in the hospital. I have the bills from the insurance company and it makes no sense why they were approving XXXX or XXXX several XXXX dollars worth of XXXX transactions all at once in one day apart from the multiple other items that were purchased to the tune of over {$7000.00} this was all done by current bank, which is an online bank who claims to be FDIC insured that I never received any type of refund or compensation for my damages
Frequently Asked Questions
What is Complaint #11163939 about?
Complaint #11163939 was filed against Finco Services INC DBA Current regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-12-15T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.