Debt or credit management -- Confusing or missing disclosures -- Complaint #11158800
Complaint Overview
Complaint ID: 11158800
Company: Encore Capital Group INC.
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Confusing or missing disclosures
State: Illinois
ZIP Code: 60623
Date Received: 2024-12-14T12:00:00-05:00
Date Sent to Company: 2024-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
The information to my accounts was sold to a third party I had no knowledge of. XX/XX/XXXX for {$490.00}. XX/XX/XXXX for {$430.00}. XX/XX/XXXX for {$580.00}. XX/XX/XXXX for {$550.00}.
Frequently Asked Questions
What is Complaint #11158800 about?
Complaint #11158800 was filed against Encore Capital Group INC. regarding Debt or credit management specifically about Confusing or missing disclosures. It was received by the CFPB on 2024-12-14T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.