Vehicle loan or lease -- Improper use of your report -- Complaint #11158686
Complaint Overview
Complaint ID: 11158686
Company: Byrider Franchising, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Ohio
ZIP Code: 45239
Date Received: 2024-12-14T12:00:00-05:00
Date Sent to Company: 2024-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
CNAC JD Byrider sold me a XXXX XXXX that broke down the SAME DAY! The vehicle had a warranty and they never were successful in fixing the vehicle. I had the vehicle less than a year. JD Byrider CNAC promised to fix the vehicle and did not after replacement of the motor twice. I was told my CNAC that I could trade the vehicle. When I had a friend take me there to pick out another car I was told mine was missing. After calling the police was told the bank took it. They had the car longer than I did at the shop. They had possession of the vehicle for 4 months while I paid for it and NEVER FIXED IT! Never Ran Properly
Frequently Asked Questions
What is Complaint #11158686 about?
Complaint #11158686 was filed against Byrider Franchising, LLC regarding Vehicle loan or lease specifically about Improper use of your report. It was received by the CFPB on 2024-12-14T12:00:00-05:00.
How did Byrider Franchising, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Byrider Franchising, LLC?
Yes, visit the Byrider Franchising, LLC company profile at readthecomplaint.com/company/byrider-franchising-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.