Debt collection -- Written notification about debt -- Complaint #11151409
Complaint Overview
Complaint ID: 11151409
Company: Santander Holdings USA, INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: California
ZIP Code: 95824
Date Received: 2024-12-13T12:00:00-05:00
Date Sent to Company: 2024-12-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I went to look for a car to make payments on at the XXXX XXXX XXXX. My wife and I had picked the car out and had to sign the contract. Not only did they use predatory tactics in order to confuse and side-step us and every turn, just because it was our first time. The fact that we were first time buyers has to be the reason for this. They told us the payments would be {$730.00} a month for a 2020 XXXX XXXX, not worth that much AT ALL. I now have a repossession on my financial record because of the absolutely predatory and scummy practices every auto dealership uses, ESPECIALLY to first-time buyers. I want the repossession taken of my record as well as all my accounts with XXXX XXXX to be erased completely.
Frequently Asked Questions
What is Complaint #11151409 about?
Complaint #11151409 was filed against Santander Holdings USA, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2024-12-13T12:00:00-05:00.
How did Santander Holdings USA, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Santander Holdings USA, INC.?
Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.