Checking or savings account -- Managing an account -- Complaint #11143094

Complaint Overview

Complaint ID: 11143094

Company: Block, INC.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: Connecticut

ZIP Code: 06902

Date Received: 2024-12-12T12:00:00-05:00

Date Sent to Company: 2024-12-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On Tuesday XXXX XXXX Cash App allowed an individual to fraudulently withdrawal funds out of my bank account in the amount of {$3300.00} they were not authorized by me to use or make any withdrawal from this account. Unauthorized fraudulently that happened a lot with this company and they need to be held accountable for this.

Frequently Asked Questions

What is Complaint #11143094 about?

Complaint #11143094 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-12-12T12:00:00-05:00.

How did Block, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Block, INC.?

Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages