Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #11138764

Complaint Overview

Complaint ID: 11138764

Company: Athena Bitcoin INC

Product: Money transfer, virtual currency, or money service

Sub-Product: Virtual currency

Issue: Fraud or scam

State: Georgia

ZIP Code: 30260

Date Received: 2024-12-12T12:00:00-05:00

Date Sent to Company: 2024-12-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Caller stated that I was a victim of identiy fraud. Supposedly my name was used for XXXX XXXX XXXX XXXX and that there were alot of bank accounts under my name in XXXX XXXX Texas. He knew my name, age and address. I also spoke to a police officer XXXX XXXX who gave me a case number and badge number. He told me I would recieve a call from XXXX XXXX from the US MARSHALLS. I recieved the call and he gave me instructions to confirm my identity by withdrawing money from my bank account and depositing it into a bitcoin machine. He sent me a QR code and thats how I was able to deposit the money to ATHENA BITCOIN.

Frequently Asked Questions

What is Complaint #11138764 about?

Complaint #11138764 was filed against Athena Bitcoin INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-12-12T12:00:00-05:00.

How did Athena Bitcoin INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Athena Bitcoin INC?

Yes, visit the Athena Bitcoin INC company profile at readthecomplaint.com/company/athena-bitcoin-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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