Credit card -- Getting a credit card -- Complaint #11138310
Complaint Overview
Complaint ID: 11138310
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: Virginia
ZIP Code: 24018
Date Received: 2024-12-12T12:00:00-05:00
Date Sent to Company: 2024-12-18T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
An unknown person created and opened a Capital One XXXX Credit Card without my consent or knowledge under my name and address, and was mailed to my address on XX/XX/XXXX. An unknown person created and opened a XXXX XXXX XXXX Account without my consent or knowledge under my name and address on XX/XX/year>. Last year when I went to file my taxes, they had already been filed. Someone filed my taxes without my consent or knowledge.
Frequently Asked Questions
What is Complaint #11138310 about?
Complaint #11138310 was filed against Capital One Financial Corporation regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-12-12T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.