Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11122343
Complaint Overview
Complaint ID: 11122343
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Michigan
ZIP Code: 488XX
Date Received: 2024-12-11T12:00:00-05:00
Date Sent to Company: 2024-12-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has violated 611. Procedure in case of disputed accuracy [ 15 U.S.C. 1681 And 611. Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] Experian has also violated consumer consumer rights by ignoring CFPB dispute results and refusing to run FCRA standard disputes. Experian has refused to fun disputes stating they are doing their jobs but due to multiple past instances of failing to investigate this is false. Experian for 13 months has failure to investigate issue
Frequently Asked Questions
What is Complaint #11122343 about?
Complaint #11122343 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-11T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.