Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #11121787
Complaint Overview
Complaint ID: 11121787
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: California
ZIP Code: 90723
Date Received: 2024-12-07T12:00:00-05:00
Date Sent to Company: 2024-12-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My wallet was stolen from a bench at the park on XXXX XXXX while i was playing a basketball game.Wnen the game was over i went for my gym bag and it was missing..my wallet with my drivers license, credut cards, membership ship cards and {$37.00} kn cash were in my gum bag. I canceled and asked for new debit and credit cards from my bank. I also filed a police report with the XXXX XXXX Police XXXX .Theft Report # XXXX. The morning ofXXXX my wallet was stolen.That afternoon my bank card was used several times twice at a atm in XXXX XXXX and another in XXXX XXXX California at a XXXX gas station. I've tried many times to get this resolved with my bank. Over {$300.00} were taken from my personal account without my consent. Its XXXX now i fell behind some bills because of this not beinb resklved.
Frequently Asked Questions
What is Complaint #11121787 about?
Complaint #11121787 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-12-07T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.