Debt collection -- Communication tactics -- Complaint #11107669
Complaint Overview
Complaint ID: 11107669
Company: PNC Bank N.A.
Product: Debt collection
Sub-Product: Mortgage debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Pennsylvania
ZIP Code: 184XX
Date Received: 2024-12-10T12:00:00-05:00
Date Sent to Company: 2024-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am overdue on several mortgage payments, so I enlisted the help of the XXXX XXXX XXXX XXXX. Our monthly income has gone from {$6000.00} to {$2000.00}. We are under severe stress and PNC Bank 's latest threatening letter stated we have to pay the whole balance by XXXX XXXX XXXX XXXX XXXX ), or they will foreclose on us. The issue is the XXXX XXXX XXXX XXXX has been trying to contact PNC Bank since XXXX, and PNC Bank will not cooperate. All they need to do is send a file and they get their money. I believe PNC Bank is using delay tactics so they can foreclose on us and sell our house for a nifty profit. Please Help us. We don't want to lose our house. XXXX XXXX from PNC Bank emailed me, so I emailed her back and also left her a voicemail. As expected, I haven't heard back.
Frequently Asked Questions
What is Complaint #11107669 about?
Complaint #11107669 was filed against PNC Bank N.A. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-12-10T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.