Vehicle loan or lease -- Repossession -- Complaint #11107492
Complaint Overview
Complaint ID: 11107492
Company: Westlake Services, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Notice to repossess
State: Georgia
ZIP Code: 301XX
Date Received: 2024-12-10T12:00:00-05:00
Date Sent to Company: 2024-12-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Got a car from us auto sales and the company was taking my money but not putting it towards the payment of the car. The company itself went under and has a lawsuit against them. My car was repossessed without my knowledge o anything and without notice.
Frequently Asked Questions
What is Complaint #11107492 about?
Complaint #11107492 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2024-12-10T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.