Prepaid card -- Trouble using the card -- Complaint #11091886
Complaint Overview
Complaint ID: 11091886
Company: State Bankshares, INC.
Product: Prepaid card
Sub-Product: Gift card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to spend money in a store or online
State: Minnesota
ZIP Code: XXXXX
Date Received: 2024-12-08T12:00:00-05:00
Date Sent to Company: 2024-12-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I purchased a XXXX Gift Card for {$500.00} at XXXX XXXX on XX/XX/year>. An XXXX XXXX Bell Bank tried to Register the XXXX Gift Card for Purchases on XXXX XXXX XXXX XXXX said they dont accept Gift Cards anymore only Debt XXXX or XXXX Cards or Credit Cards only. I asked for my {$500.00} back right away from Bell Bank XXXX XXXX XXXX, Minnesota & they refused to give me my {$500.00} Money Back right away. I buy everything online with XXXX XXXX. I need the Money back right away for my XXXX XXXX XXXX for XXXX also I buy from XXXX on line Platform. We called the Company of the Gift Card which is ( XXXX ) ( XXXX ). They said it will take at least 2 months to get me the Funds Back. Im XXXX legelly XXXX & XXXX. I need to Eat & so does my Dog. I has to go to XXXX because of XXXX Banks not doing anything. I got the Forms to file a Complaint in XXXX XXXX XXXX also. I need help now!!
Frequently Asked Questions
What is Complaint #11091886 about?
Complaint #11091886 was filed against State Bankshares, INC. regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2024-12-08T12:00:00-05:00.
How did State Bankshares, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against State Bankshares, INC.?
Yes, visit the State Bankshares, INC. company profile at readthecomplaint.com/company/state-bankshares-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.