Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11076494
Complaint Overview
Complaint ID: 11076494
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30058
Date Received: 2024-12-08T12:00:00-05:00
Date Sent to Company: 2024-12-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am disputing inaccurate and unnecessary personal information on my Equifax credit report, including my name, Social Security number, and date of birth. I requested that Equifax : Correct inaccuracies in my reported name to match my legal documentation. Remove my Social Security number and date of birth from the public view of my credit file for privacy and identity protection purposes. Equifax responded, stating that my information is accurate. However, they failed to address my request to remove the Social Security number and date of birth for privacy reasons. Additionally, they did not clarify what version of my name is currently being reported, making it unclear whether any correction is necessary. This lack of clarity and failure to address my concerns violates my rights under the Fair Credit Reporting Act ( FCRA ) to dispute inaccuracies and ensure my credit file reflects only necessary information. I have attached supporting documentation, including my drivers license and Social Security card, to validate my claims and request.
Frequently Asked Questions
What is Complaint #11076494 about?
Complaint #11076494 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-08T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.