Debt collection -- False statements or representation -- Complaint #11075120

Complaint Overview

Complaint ID: 11075120

Company: Capital One Financial Corporation

Product: Debt collection

Sub-Product: Credit card debt

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: Florida

ZIP Code: 33462

Date Received: 2024-12-08T12:00:00-05:00

Date Sent to Company: 2024-12-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I kindly request that this account be removed ( capital one ) from my credit report immediately. Please investigate this matter and provide written confirmation of the results. If additional documentation is required, please let me know promptly. Thank you for your attention to this urgent matter. Sincerely, [ XXXX XXXX ] [ XXXX XXXX XXXX Account name : Capital one Account number : XXXX Account type : Credit card Account charge off balance : XXXX

Frequently Asked Questions

What is Complaint #11075120 about?

Complaint #11075120 was filed against Capital One Financial Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-12-08T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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