Debt collection -- Attempts to collect debt not owed -- Complaint #11070889
Complaint Overview
Complaint ID: 11070889
Company: Monarch Recovery Holdings, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Louisiana
ZIP Code: 711XX
Date Received: 2024-12-07T12:00:00-05:00
Date Sent to Company: 2024-12-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter in the mail on XX/XX/XXXX from Allied Account Services , Inc. about an electricity bill that was due and needed to be paid or disputed by XX/XX/XXXX although I was unaware of the bill in my name. However, I entered all account information to settle the debt online but there was a balance of {$0.00}. The collection is on my credit report from XXXX XXXX XXXX from XX/XX/XXXX but it appears to be fraudulent as they have not been able to assist me in getting this removed from my credit and provide me with the right information to confirm if it is actually my debt. After thorough research of this company and checking all reviews from previous customers, I decided to report this issue to CFPB in hopes that it would be resolved.
Frequently Asked Questions
What is Complaint #11070889 about?
Complaint #11070889 was filed against Monarch Recovery Holdings, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-12-07T12:00:00-05:00.
How did Monarch Recovery Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Monarch Recovery Holdings, INC.?
Yes, visit the Monarch Recovery Holdings, INC. company profile at readthecomplaint.com/company/monarch-recovery-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.