Debt collection -- Attempts to collect debt not owed -- Complaint #11049226
Complaint Overview
Complaint ID: 11049226
Company: Trueaccord CORP.
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Georgia
ZIP Code: 30274
Date Received: 2024-12-05T12:00:00-05:00
Date Sent to Company: 2024-12-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to report a case of identity theft and fraud involving my Social Security number. Recently, I discovered that someone had opened a phone account in my name without my authorization. Type of incident : Identity theft and fraud Account information : Phone account opened in my name without my permission. Actions Taken : Filed a police report with [ XXXX XXXX Police Department ] [ XX/XX/2024 ] ( Report # : [ XXXX ] Contactedthe credit bureaus Request for Assistance : 1.Investigating this incident and taking appropriate action against [ TrueAccord ] for their role in allowing this identity theft to occur. 2.Providing guidance on how to clear my credit report of this fraudulent activity. Relevant Codes and Laws : 18 U.S.C. 1028 : Identity Theft and Assumption Deterrence Act 15 U.S.C. 1681 : Fair Credit Reporting Act FTC Guidelines on Identity Theft I have no knowledge of any contacts in my name from this company. Neither do I owe anyone money from a contract
Frequently Asked Questions
What is Complaint #11049226 about?
Complaint #11049226 was filed against Trueaccord CORP. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-12-05T12:00:00-05:00.
How did Trueaccord CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Trueaccord CORP.?
Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.