Checking or savings account -- Closing an account -- Complaint #11048849
Complaint Overview
Complaint ID: 11048849
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Closing an account
Sub-Issue: Company closed your account
State: Virginia
ZIP Code: 231XX
Date Received: 2024-12-05T12:00:00-05:00
Date Sent to Company: 2024-12-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Cashapp closed my account without warning back in XXXX. I have appealed it in XXXX XXXX XXXX XXXX and kept calling asking for a supervisor they will say a supervisor will reach out in 24 hours but never received anything and this been going on since XXXX! Have received no type of update or email regarding this and when you call customer aervice they are very rude and wont let you speak to a manager and will hang the phone up on you.
Frequently Asked Questions
What is Complaint #11048849 about?
Complaint #11048849 was filed against Block, INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-12-05T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.