Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11034020
Complaint Overview
Complaint ID: 11034020
Company: Resurgent Capital Services L.P.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: North Carolina
ZIP Code: 27407
Date Received: 2024-12-04T12:00:00-05:00
Date Sent to Company: 2024-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Department Resurgent Capital Services L.P . XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Subject : Formal Dispute of Debt Verification and Demand for Full Compliance RE : Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Reference Number : XXXX Dear Compliance Department, I am writing in response to your letter dated XX/XX/year>, regarding the alleged debt associated with the above-referenced account. After reviewing your response, I find the provided documentation insufficient to satisfy the verification requirements under the Fair Debt Collection Practices Act ( FDCPA ) and related Federal Trade Commission ( FTC ) guidelines. Accordingly, I am disputing the validity of this debt and requesting additional information to ensure compliance with all applicable laws and standards, including XXXX XXXX reporting requirements. Demand for Complete Verification 1. Proof of Ownership Transfer Please provide documented proof of the ownership transfer for this account. Specifically, I am requesting : A copy of the assignment or sale agreement between XXXX XXXX XXXX and LVNV Funding LLC. Any documentation proving that LVNV Funding LLC has a legal right to collect this debt. 2. Original Signed Agreement To validate the alleged debt, I demand a copy of the original signed contract or agreement that creates the obligation. A generic account summary or terms and conditions document is insufficient under FDCPA standards, as courts have ruled that proper verification includes proving the consumers obligation to the debt. Verification Scope The documents provided in your initial response are inadequate under FDCPA requirements and fail to establish sufficient evidence to validate this debt. Verification requires more than a summary ; it requires clear, specific proof that the debt is owed and accurately represented. I am requesting the following : A breakdown of the principal, interest, fees, and any charges applied. Records of all payments made and how they were applied. Tradeline Deletion Your letter indicates that you will request deletion of the tradeline associated with this account during the next credit bureau reporting cycle. I demand confirmation of this deletion once it has been completed, along with a copy of all communication sent to credit reporting agencies to ensure this action has been properly executed. Account Acquisition and Ownership Proof While you claim that LVNV Funding LLC owns the debt, you have not provided documentation to prove this claim. Please provide : Evidence that LVNV Funding LLC is the lawful owner of the debt. Documentation showing that Resurgent Capital Services L.P. is authorized to service the account. XXXX XXXX Compliance As the data furnisher, Resurgent Capital Services is obligated to comply with XXXX XXXX Format for accurate and complete reporting to credit bureaus. Please ensure that : All tradeline information is accurate, consistent, and compliant with XXXX XXXX standards. No information is reported inaccurately during the pending resolution of this dispute. The deletion of the tradeline is reflected across all major credit bureaus and reported within the required timeframe. Cease All Collection Activity Until full verification of this debt has been provided, you are prohibited under 15 U.S.C. 1692g ( b ) from engaging in further collection activity. This includes but is not limited to phone calls, letters, or reporting to credit bureaus. Conclusion Failure to provide the requested documentation within 30 days will result in further action, including filing a complaint with the Consumer Financial Protection Bureau ( CFPB ) and Federal Trade Commission ( FTC ), as well as exploring legal remedies. Additionally, any continued attempts to collect this debt without proper verification will constitute a violation of the FDCPA. Please direct all future correspondence regarding this matter to me in writing at the address listed above. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #11034020 about?
Complaint #11034020 was filed against Resurgent Capital Services L.P. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-04T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.