Checking or savings account -- Managing an account -- Complaint #11013009
Complaint Overview
Complaint ID: 11013009
Company: Sofi Technologies, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Arizona
ZIP Code: 85374
Date Received: 2024-11-28T12:00:00-05:00
Date Sent to Company: 2024-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I deposited a US Treasury check on XX/XX/year> in the amount of {$4500.00}. SoFi stated there an issue with the endorsement which there wasnt. Check was re-deposited on XX/XX/year>. Only {$2000.00} was made available on XX/XX/year> and the balance is on hold until XX/XX/year>. Full amount, per regulations for US Treasury and other government checks states that the deposit amount should be available one business day following the date of deposit.
Frequently Asked Questions
What is Complaint #11013009 about?
Complaint #11013009 was filed against Sofi Technologies, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-11-28T12:00:00-05:00.
How did Sofi Technologies, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Sofi Technologies, INC.?
Yes, visit the Sofi Technologies, INC. company profile at readthecomplaint.com/company/sofi-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.