Debt collection -- Communication tactics -- Complaint #11001897
Complaint Overview
Complaint ID: 11001897
Company: Monarch Recovery Holdings, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: North Carolina
ZIP Code: 27858
Date Received: 2024-12-02T12:00:00-05:00
Date Sent to Company: 2024-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Monarch Recovery Management contacted my grandmother about a debt that belonged to me. My name is not linked to her phone number or address in any way. They have called her everyday for the past 3 weeks about this. This is extremely inappropriate and unnecessary.
Frequently Asked Questions
What is Complaint #11001897 about?
Complaint #11001897 was filed against Monarch Recovery Holdings, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-12-02T12:00:00-05:00.
How did Monarch Recovery Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Monarch Recovery Holdings, INC.?
Yes, visit the Monarch Recovery Holdings, INC. company profile at readthecomplaint.com/company/monarch-recovery-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.