Payday loan, title loan, personal loan, or advance loan -- Problem with the payoff process at the end of the loan -- Complaint #11001864
Complaint Overview
Complaint ID: 11001864
Company: Onemain Finance Corporation
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Title loan
Issue: Problem with the payoff process at the end of the loan
State: Pennsylvania
ZIP Code: 19464
Date Received: 2024-12-02T12:00:00-05:00
Date Sent to Company: 2024-12-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Once again one main financial is lying saying things that are not true for one my loan i got a loan with my vehicle and it was total so in my app which I cant access because of them you looked in to something for me and they are lying because if I was not getting a refund why would it say that they are liars and the information that they told you is a lie and why would I be told not once but twice I was getting a refund if I paid it off early I started making payments in XXXX and a recomputed loan and when you call for a pay off because the balance is not it so tell me
Frequently Asked Questions
What is Complaint #11001864 about?
Complaint #11001864 was filed against Onemain Finance Corporation regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem with the payoff process at the end of the loan. It was received by the CFPB on 2024-12-02T12:00:00-05:00.
How did Onemain Finance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Onemain Finance Corporation?
Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.