Credit card -- Improper use of your report -- Complaint #10988611
Complaint Overview
Complaint ID: 10988611
Company: Navy Federal Credit Union
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Texas
ZIP Code: 75040
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX of this year a fraudster open credit card account in my name. It was from Navy Fedral CU for a XXXX XXXX credit card for {$7100.00} The account was fraudulently opened and that was the reason Navy federal closed the account because of fraud but they still reporting late payments. I need this account removed immediately to be able to purchase a single famiy home in the future
Frequently Asked Questions
What is Complaint #10988611 about?
Complaint #10988611 was filed against Navy Federal Credit Union regarding Credit card specifically about Improper use of your report. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.