Debt collection -- False statements or representation -- Complaint #10988231
Complaint Overview
Complaint ID: 10988231
Company: Procollect, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 77493
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
What is reported on my credit does not match the invoice I was give by collection agency. I gave credit bureaus that & proof my identity was stolen twice & they keep siding with collection agency. The apartment on my credit is in Georgia, I contacted them & provided that proof to the credit bureaus. I have told this collection agency many times that their info is false & to get it off my credit. They sent me an invoice for a complex on XXXXXXXX XXXX ( that does not exist ) yet post a complex in Georgia ( XXXX XXXX XXXX XXXX XXXXXXXX ) on my credit. My lawyer has been disputing this with them since XXXX yet after everything its still on my credit report. Ive given credit bureaus letters for complex in Georgia stating I never lived there, police, XXXX XXXX XXXX reports but they side with collection agency. I & my lawyer have given all this to collection agency & still its on my credit for XXXX XXXX
Frequently Asked Questions
What is Complaint #10988231 about?
Complaint #10988231 was filed against Procollect, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.