Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10988191
Complaint Overview
Complaint ID: 10988191
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Ohio
ZIP Code: 44118
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I saw an unknown address on my Experian credit report and so I started a dispute to have that address taken off and then this morning I got the results of the dispute and it said a different address has been removed from my credit report. The original address I wanted removed was on XXXX XXXXXXXX XXXX XXXX XXXX XXXX but the email I got today said an address from XXXXXXXX XXXX XXXX had been successfully removed from my credit report so Im confused and wondering where that XXXX XXXX address even came from because I didnt see it on my original report and what happened to that address at XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #10988191 about?
Complaint #10988191 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.