Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10988162
Complaint Overview
Complaint ID: 10988162
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone
State: California
ZIP Code: 90061
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian continues to deduct XXXX points from credit score every month that keeps under a XXXXXXXX XXXX XXXXXXXX XXXX for no legitimate reason this an ongoing issue with Experian. Im starting to like there discriminating against me not limited to me being XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Experian Call center representative are of other nationalities. XXXX requesting a investigation and my points returned to there proper perspective.
Frequently Asked Questions
What is Complaint #10988162 about?
Complaint #10988162 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.