Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #10988156
Complaint Overview
Complaint ID: 10988156
Company: Navy Federal Credit Union
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Virginia
ZIP Code: 23220
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was Scammed by an impersonator posing as my landlord and his attorney into sending rent payments to a Navy Federal Credit Union account belonging to the claimed attorney named XXXX XXXX. After discovering the individual posing as my landlord and his attorney was an imposter, I notified my bank and the police, but Navy Federal Credit Union said they couldnt freeze or recall my funds.
Frequently Asked Questions
What is Complaint #10988156 about?
Complaint #10988156 was filed against Navy Federal Credit Union regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.