Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10987960
Complaint Overview
Complaint ID: 10987960
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Michigan
ZIP Code: 48197
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Name : [ XXXX XXXX XXXX ] Address : [ XXXX XXXX XXXX XXXX XXXXXXXX, MI ] Phone Number : [ XXXX ] Email Address : [ XXXX ] Company Name ( XXXX, Equifax, XXXX ) : Company Name : [ XXXX ] Account Number : [ Credit Acceptance ] Date of Incident : [ Different dates not accurate ] Complaint Regarding Inaccurate Credit Reporting and Violation of Consumer Rights Under the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ) Details of Complaint : Dear CFPB, I am submitting a complaint against [ Credit Reporting Agency or Creditor Name ] for violating several provisions under the Fair Credit Reporting Act ( FCRA ) and Fair Debt Collection Practices Act ( FDCPA ). Specifically, I believe the following violations have occurred regarding my credit report : Inaccurate Reporting of Account Status - Violation of FCRA ( 15 U.S.C. 1681e ( b ) ) The reporting of my account status across different credit reporting agencies is inconsistent and inaccurate. For example, [ Name of Credit Reporting Agency ] lists the account as [ describe the status, such as " Voluntary Repossession '' or " Foreclosure '' ], while other agencies, such as [ list other agencies ], report different statuses, including [ list conflicting status reports ]. This inconsistency has led to confusion regarding the actual status of my account and has negatively impacted my credit score. Failure to Report Accurate Payment History - Violation of FCRA ( 15 U.S.C. 1681e ( b ) ) The payment history reported on my credit report is inaccurate. [ Name of Credit Reporting Agency ] reports months as " FC '' ( Foreclosure ) when the account was not in foreclosure during those months. This is incorrect, and the payment history is inconsistent with my actual payments. I request an immediate correction of this reporting, as it violates the FCRA 's requirement for maximum accuracy. Failure to Update the Balance After Repossession or Voluntary Surrender - Violation of FCRA ( 15 U.S.C. 1681s-2 ( a ) ( 2 ) ) My credit report continues to show an inaccurate balance of [ {$4700.00} ] after a repossession or voluntary surrender. I believe the balance should reflect the current status after the vehicle was sold, and any remaining deficiency balance should be accurately reported. Failure to update this information is a violation of the FCRA, which requires creditors to report accurate information regarding the balance of the account. Failure to Investigate Disputed Information - Violation of FCRA ( 15 U.S.C. 1681i ( a ) ) I have disputed the inaccurate information in my credit report with [ transunion, equifax, experian ] on [ XX/XX/year> ], but no investigation or resolution has occurred. Under the FCRA, the agency is required to investigate and correct any inaccuracies within a timely manner. This failure to respond is a violation of my rights under the FCRA. Inadequate Debt Validation Information - Violation of FDCPA ( 15 U.S.C. 1692g ) I have not received the proper validation of the debt from the creditor or collection agency. I have requested specific details regarding the balance, payment history, and original contract, but have not received a satisfactory response. Under the FDCPA, I am entitled to request and receive debt validation within 30 days of receiving a collection notice, which has not occurred. I expect a response to this complaint within [ 30 days ], in accordance with the regulations under the FCRA and FDCPA. Thank you for your attention to this matter. Sincerely, [ XXXX XXXX XXXX ] [ XXXX XXXX way XXXX, XXXX, MI ] [ XXXX ]
Frequently Asked Questions
What is Complaint #10987960 about?
Complaint #10987960 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.