Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10987954
Complaint Overview
Complaint ID: 10987954
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Virginia
ZIP Code: 20176
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX XXXX XXXX XX/XX/year> Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, D.C. XXXX Federal Trade Commission XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : Complaint Against Equifax for Reporting Inaccurate and Outdated Information Dear Sir/Madam, I am writing to formally lodge a complaint against Equifax, a consumer reporting agency, for their failure to accurately report information on my credit report and for not addressing my dispute in a timely manner, as mandated by the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S. Code 1681i. For over three years, Equifax has been reporting inaccurate information on my credit report, which has not only negatively impacted my credit score but has also limited my financial opportunities. Under 1681i, I have the right to dispute any inaccurate information, and the agency is required to conduct a reasonable reinvestigation free of charge within 30 days of receiving my dispute. I have previously notified Equifax of this disputed information and provided supporting documentation to substantiate my claim ; however, they have failed to rectify the inaccuracies or provide a satisfactory response. Additionally, I have faxed all relevant supporting documents to the Attorney General 's office in XXXX, GA, for review. This ongoing issue has violated my rights to privacy and has caused significant distress. I request your assistance in investigating this matter further and holding Equifax accountable for their non-compliance with federal regulations. Thank you for your attention to this serious matter. I look forward to your prompt response. Sincerely,
Frequently Asked Questions
What is Complaint #10987954 about?
Complaint #10987954 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.