Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10987799
Complaint Overview
Complaint ID: 10987799
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New Jersey
ZIP Code: 07203
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There are XXXX accounts on my Experian credit report that are fraudulent. 1. XXXX XXXX account that appears as closed on my credit report from XX/XX/XXXX. This is not my account, I asked to the company to produce my signature on a contract for credit. I did not receive any documentation. 2. XXXX XXXX XX/XX/XXXX another account that is fraudulent and I asked the company to produce my signature of credit I applied for. The company failed to produce that information. 3. XXXX XXXX XXXX XXXX XX/XX/XXXX Experian only has failed to produce a signed contract agreement that I would have had with them. 4. XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX is another fraudulent account that doesnt belong to me and the company failed to produce a signed contract agreement with my signature ( shows only Experian XXXX XXXX only ). There are XXXX hard inquiries on my XXXX report that fraudulent and do not belong to me. The first XXXX is XXXX XX/XX/XXXX. I called and ask the company to supply me with a contract and agreement where I asked for credit. I do not have any loan and or credit on my report that associates with this creditor. The second one is XXXX XXXX XXXX XX/XX/XXXX. This is a fraudulent inquiry that I did not apply for nor have any account linked to this. I asked the company to produce my signature on any agreement for credit. They failed to provide me with any documentation. I would like to have these accounts removed from my XXXX credit report.
Frequently Asked Questions
What is Complaint #10987799 about?
Complaint #10987799 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.