Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #10987774
Complaint Overview
Complaint ID: 10987774
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: New Mexico
ZIP Code: 88240
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am disputing the accuracy of an account listed on my credit report under XXXX XXXX XXXX. Under the Fair Credit Reporting Act ( FCRA ), I have the right to dispute incomplete or inaccurate information. After reviewing my report, I identified the following issues with this account : XXXX. Inconsistent Account Reporting Across Bureaus : The account is listed under Equifax, but there is no reporting in XXXX or XXXX. This inconsistency can misrepresent the consumers creditworthiness. XXXX. Improper Collection Account Reporting : The payment history under Equifax shows OK for all months, but the account is marked as Collection with a status of Late 120 Days and a balance of {$580.00}. This is contradictory and could indicate an error. XXXX. Failure to Update Dispute Status : The comments section states : Consumer disputes this account information, yet the account is still reported as Derogatory without clear resolution or updates. If the dispute was resolved, this status should be updated or removed. XXXX. Potential Obsolete Reporting : The Date of Last Payment is listed as XX/XX/year>, and the Date Last Active is also XX/XX/year>. Negative information such as collections must generally be removed after seven years from the date of the first delinquency, per FCRA guidelines ( 15 U.S.C. 1681c ). Violations of the Fair Credit Reporting Act ( FCRA ) : 1. 15 U.S.C. 1681e ( b ) : Failure to Ensure Maximum Possible Accuracy : Credit reporting agencies must maintain accurate and consistent reporting. The contradiction between OK payment history and the account being in Collection with 120 Days Late status violates this requirement. 2. 15 U.S.C. 1681i ( a ) : Failure to Conduct a Proper Investigation : If the account has been disputed and the information remains inaccurate, this indicates a failure to investigate and correct errors. 3. 15 U.S.C. 1681c ( a ) ( 4 ) : Reporting of Obsolete Information : If the accounts delinquency began in 2018, it may now be obsolete. Such information must be removed after seven years. 4. 15 U.S.C. 1681s-2 ( a ) : Furnishing Inaccurate Information : The creditor ( Midland ) may be inaccurately reporting this collection account, particularly if it remains in dispute or contradicts the payment history.
Frequently Asked Questions
What is Complaint #10987774 about?
Complaint #10987774 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.