Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #10987686
Complaint Overview
Complaint ID: 10987686
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Florida
ZIP Code: 32825
Date Received: 2024-12-01T12:00:00-05:00
Date Sent to Company: 2024-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX XXXX a late payment was inaccurately reported. I requested information from all three credit bureaus to retrieve the method of verification and never received a response. After 15 days it's supposed to be a violation of the CFPB. I requested the following : - The name, address, and telephone number of the entity or individual that provided the verification information. - A detailed description of the procedure used to verify the accuracy and completeness of the information. - The date when the information was verified. - Copies of any documents, records, or evidence used in the verification. - Records or summaries of all communications between all three bureaus and XXXX XXXX XXXX concerning this dispute.
Frequently Asked Questions
What is Complaint #10987686 about?
Complaint #10987686 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-12-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.