Mortgage -- Incorrect information on your report -- Complaint #10977579
Complaint Overview
Complaint ID: 10977579
Company: Roundpoint Mortgage Servicing LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Indiana
ZIP Code: 46077
Date Received: 2024-11-26T12:00:00-05:00
Date Sent to Company: 2024-11-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Roundpoint Mortgage Account # XXXX is showing various late payments that are inaccurate on and account that was paid and closed in XXXX. No such late payments ever occurred to my knowledge and this loan has been paid off and closed in what I believed was " good standing ''. I am requesting that Roundpoint Mortgage immediately remove the above referenced account from my report.
Frequently Asked Questions
What is Complaint #10977579 about?
Complaint #10977579 was filed against Roundpoint Mortgage Servicing LLC regarding Mortgage specifically about Incorrect information on your report. It was received by the CFPB on 2024-11-26T12:00:00-05:00.
How did Roundpoint Mortgage Servicing LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Roundpoint Mortgage Servicing LLC?
Yes, visit the Roundpoint Mortgage Servicing LLC company profile at readthecomplaint.com/company/roundpoint-mortgage-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.