Checking or savings account -- Managing an account -- Complaint #10976845
Complaint Overview
Complaint ID: 10976845
Company: Paypal Holdings, INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Virginia
ZIP Code: 24151
Date Received: 2024-11-29T12:00:00-05:00
Date Sent to Company: 2024-11-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I bank with PayPal online and I sold an XXXX on XX/XX/XXXX. The buyer waited awhile before filing a dispute saying it was damaged. Well come to dind out the buyer actually lied and shipped the XXXX again oversea to XXXX XXXX from XXXX, Florida. I boughtXXXX XXXX through PayPal to ship fine from XXXX, VA to XXXX, FL which it was delivered fine before buyer had someone in Florida ship it outside the US. Well PayPal knows all this PayPal been made aware of all this and alot with email proof and more yet PayPal stripped the funds out of my account and is holding them even though they found the case in my favor they won't release them and they are not paying me any interest on holding hundreds dollars of mine.
Frequently Asked Questions
What is Complaint #10976845 about?
Complaint #10976845 was filed against Paypal Holdings, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-11-29T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.