Credit card -- Other features, terms, or problems -- Complaint #10966851
Complaint Overview
Complaint ID: 10966851
Company: Colony Brands, INC.
Product: Credit card
Sub-Product: Store credit card
Issue: Other features, terms, or problems
Sub-Issue: Problem with customer service
State: Pennsylvania
ZIP Code: 179XX
Date Received: 2024-11-27T12:00:00-05:00
Date Sent to Company: 2024-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
My husband opened a credit card with Country Door in my name. I want my name removed I called them several times and keep getting the run around. First they said my husband has to write them and put the account in his name- he did this and they still refuse to remove my name- they are ruining my credit I called again and told them my husband sent a notice to remove my name and put it in his name. XXXX I was told. Oh no he has to write a letter and have it noterized! This is ridiculous. My husband told them it is his card and yet they refuse to change it I told them not to call me and they keep harassing me every day- calling me. My nerves are shot! I want my name removed as my husband told them and to stop calling me- that is harassment
Frequently Asked Questions
What is Complaint #10966851 about?
Complaint #10966851 was filed against Colony Brands, INC. regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-11-27T12:00:00-05:00.
How did Colony Brands, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Colony Brands, INC.?
Yes, visit the Colony Brands, INC. company profile at readthecomplaint.com/company/colony-brands-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.